Who is this for?
Plumbing and heating firms already running their jobs through software like Commusoft, Tradify, Gas Engineer Software (GES), Joblogic, Fergus or Powered Now. Your diary lives in the app, but enquiries still arrive by email, text, WhatsApp and voicemail.
That usually means:
- "I copy every website enquiry into the app by hand at ten at night."
- "The office missed a job because it was sitting in the website inbox."
- "Customers want to book a boiler service online and I make them ring."
- "I pay for software with online booking and never set it up on my site."
What do you get?
Documented connections only:
we use the booking portals, enquiry forms and links your software provider publishes, so nothing breaks when they update.
Booking or enquiry buttons where they matter:
on boiler servicing, landlord certificate and repair pages, not hidden on a contact page.
Matching design:
the surrounding page styled to fit your site so the switch from website to booking feels seamless.
A clean fallback form:
where no link is available, a short quote form that asks for exactly the details you need.
Tracking:
enquiries from the website counted in your monthly figures, so you can see what the site produces.
Help with privacy wording:
we know the ICO and UK GDPR basics for contact forms and build with them in mind, though you remain responsible for how you handle customer data.
Which software can connect to your website?
We only claim what each vendor documents. Here is what we found when we checked, as of October 2026.
A website booking portal with its own settings
An enquiry web form to place on your site
An enquiry form added as an embed or link
Quote requests through its customer portal
Gas Engineer Software (GES)
Check with GES for current online booking options
Powered Now
Check with Powered Now for current online booking options
For GES, Powered Now and anything else, the rule is simple: where the software offers an online booking or enquiry link, we add it to your site. Where it does not, we use a standard form.
Features change, and some are only available on certain plans. We check what your account actually includes before we quote.
Why does this matter to a busy plumber?
Every enquiry that sits in the wrong inbox is a job at risk. A customer with a dripping cylinder who sends a form at 7pm and hears nothing until the next afternoon has often booked someone else by then.
When the enquiry lands straight in your job software, it is in the same place you plan tomorrow's work. You or the office see it on the app, reply faster and convert it to a quote without retyping.
There is a cost angle too. Google Ads bids for "plumbing job management software" run to about £91.08 a click, according to DataforSEO UK data as of October 2026. Software firms clearly value customers highly. Getting full use out of a tool you already pay for is cheap by comparison.
How do we handle data and privacy?
Website forms collect personal details, so where they go matters. Enquiries sent into your job software are stored by that provider under their own terms. We add a short privacy notice to your site that explains where enquiries go, and we point you to your provider's own data information.
What if you are changing software soon?
Tell us before we build. If you are moving from one system to another in the next few months, we can set the site up with a standard quote form first, then swap in the new booking link once you have migrated. That way your website never points customers at an account you are about to close.
How does it work?
- Tell us your software: we confirm which booking or enquiry options your plan includes, using the vendor's own documentation.
- Fixed quote: a written price within one working day, held for seven days, as part of a build or as a standalone job.
- Connect and style: we add the booking or enquiry link to the right pages and match it to your design.
- Test together: we send test enquiries, check they land in your system, and only then switch it on for customers.
What does it cost?
On a new build, adding a documented booking or enquiry link is scoped into the fixed quote. If you already have a site with us, it can usually be done as a small edit on the care plan. Larger changes across many pages are quoted as a fixed one-off job.
Multi-van website
From £4,500
Firms with several engineers, service areas and trades
Get my fixed quoteEstablished website
From £2,400
Plumbing and heating firms with several services and a growing team
Get my fixed quoteSole trader website
From £1,200
One or two-person businesses who need calls and quote requests
Get my fixed quotePrices exclude VAT. Optional care plan £50 a month, no minimum term. Fixed written quote within one working day, held for seven days.
What else should I read?
- Plumbing website design: new builds with booking built in.
- Plumber website care plan: ongoing edits, including booking link changes.
- Best plumbing software UK: the main job management options compared.
- Best gas certificate apps: tools for CP12 and service paperwork.
- Plumber website design in North London
- Plumber website design in Essex
Frequently asked questions
Can my plumbing website send enquiries into Commusoft?
Commusoft documents a website booking portal that can be added to your site, as of October 2026. Where your account has it switched on, we add it to your pages and style the surrounding layout to match.
Does Tradify work with a website enquiry form?
Yes, Tradify documents an enquiry web form you can place on your website, as of October 2026. We embed it so new enquiries arrive in Tradify rather than a separate inbox.
What if my software does not offer a booking link?
Then we use a normal quote form that emails you, laid out so the details are quick to copy into your system. We do not build unofficial connections that could break when the software updates.
Do you set up the job management software itself?
No. We work on the website side. Setting up your account, price lists and engineers is done with the software company, who know their product best.
Which plumbing software should I choose?
It depends on your size, whether you do gas work and how you like to quote. We compare the main packages side by side in our UK plumbing software guide.
Is integration included in a website build?
Adding a documented booking or enquiry link can be scoped into your build quote. Anything more involved is priced separately, and every item is listed in writing.